Glossary

Workforce terms, explained

Short, plain definitions of the words used in attendance, time tracking and productivity.

A

Absenteeism

Unplanned absence from work. Usually measured as the share of scheduled working days an employee missed without approved leave.

Active time

Time during which someone is using their computer, measured from keyboard and mouse activity while they are punched in.

Activity rate

Active time as a percentage of time online. A high rate means the computer was in use most of the working session.

Attendance policy

A company's rules for working hours, punctuality, breaks, late marks, half days and absences.

Audit log

A record of who changed what and when. BeeWorkforce keeps one for changes made in the web app.

B

Billable hours

Time worked that can be charged to a client, usually logged against a project or task in a timesheet.

Break time

Time away from work during a shift. Breaks can be paid or unpaid and may have daily limits.

C

Capacity planning

Matching the work coming in with the people and hours available, so teams are neither overloaded nor idle.

Carry forward

Unused leave that moves into the next leave year, often up to a set maximum.

Clock in

Another name for punching in: recording the start of a working session.

D

Data retention

How long data is kept before it is deleted. BeeWorkforce lets companies set retention periods for screenshots and activity.

Domain blocking

Preventing or warning about the use of specific websites or applications during working hours.

DPDP Act

India's Digital Personal Data Protection Act, 2023, which sets rules for collecting and processing personal data and gives people rights over their data.

E

Employee monitoring

Recording work-related activity, such as attendance, apps used and active time, to understand how work gets done.

G

Geofencing

A virtual boundary around a location. It can be used to allow web punch-in only from within an office's radius.

Grace period

Minutes after the shift start during which arriving is not counted as late.

H

Half day

A working day with fewer hours than a full day but more than the minimum, as defined by the shift rules.

Hybrid work

A working arrangement where people split their time between the office and working remotely.

I

Idle time

Time online with no keyboard or mouse activity for a set period, such as when someone steps away from the computer.

K

Keystroke logging

Recording every key a person types. BeeWorkforce does not do this; it only counts keyboard and mouse activity.

L

Late mark

A flag recorded when someone punches in after the shift start plus the grace period.

Leave accrual

Earning leave over time, for example a set number of days each month, instead of receiving it all at once.

Leave balance

The leave days an employee still has available for each leave type.

M

Manual time

Time added by an employee for work done away from the computer, such as meetings or calls, usually subject to approval.

N

Neutral time

Time in apps or websites classified as neither productive nor unproductive for a role.

O

Overtime

Time worked beyond the scheduled hours of a shift or week.

P

Productive time

Time spent in applications and websites classified as productive for the person's team.

Productivity score

Productive time as a share of time online, used to compare days, people and teams.

Punch in

Recording the start of work from the web or desktop app. Punching out records the end.

R

Remote work

Working from outside the office, typically from home, using online tools to collaborate.

S

Screenshot monitoring

Capturing periodic images of an employee's screen while they work. In BeeWorkforce it is optional and can be blurred.

Shift

A defined working period with start and end times, work days, grace period and day-length rules.

Shift roster

A schedule showing which shift each person or team works on each day.

Shrinkage

The share of paid time when staff are not available for productive work, due to leave, breaks, training or absence.

Stealth mode

Running the desktop app without a visible window or tray icon. Employees should still be informed about monitoring.

T

Timesheet

A record of the hours a person worked, often broken down by project and task.

U

Unproductive time

Time spent in apps or websites classified as unrelated to the person's work.

USB detection

Logging when USB devices are connected to or removed from a tracked computer, to help protect company data.

Utilisation

The share of available working hours spent on productive or billable work.

W

Webhook

An automatic message one system sends to another when something happens, used to connect BeeWorkforce with other tools.

Wellness

A view of whether people are working sustainable hours, flagging those who are overworked or underused.

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