Privacy policy and terms

Who we are

BeeWorkforce is a service provided by Bee Online, India ("we", "us"). This policy explains how we handle personal data on our website and in the BeeWorkforce service, including the web app and the desktop app.

Our role and your employer's role

When a company uses BeeWorkforce to record attendance and work activity, that company (the employer) decides what is collected and why. The employer is the data controller (data fiduciary) for that information and Bee Online processes it on the employer's behalf, following their instructions. For website visitors and for our own customer accounts, Bee Online is the controller.

What we collect

We collect different information depending on how you interact with us:

• Website visitors: details you send through our forms (name, work email, phone, company, message) and basic technical data such as IP address and browser type
• Account users: name, email, role, team, profile details your employer adds, attendance records, leave, timesheets and settings
• Desktop app, while punched in and as configured by the employer: active and idle time, applications and website addresses used, window titles (unless turned off), keyboard and mouse activity counts (never the keys typed), screenshots if enabled, connected USB devices and device details
• Web punch-in location, when the employer uses geofencing

How we use it

We use personal data to provide and secure the service, to show attendance, activity and reports to the people entitled to see them, to send service emails and notifications, to provide support, to reply to enquiries and demo requests, and to improve the product. We do not sell personal data.

Legal basis

We process personal data in line with India's Digital Personal Data Protection Act, 2023 and, where it applies, the EU and UK General Data Protection Regulation. For employee monitoring data, the employer is responsible for having a lawful basis and for giving employees notice. For our own processing, we rely on contract, legitimate interests and, where required, consent.

How long we keep it

Employers can set retention periods for screenshots and activity data, after which it is deleted automatically. Other account data is kept while the employer's account is active and deleted or returned when the account closes, except where the law requires us to keep it longer. Website enquiries are kept as long as needed to respond and follow up.

Sharing and sub-processors

We share personal data only with service providers that help us run BeeWorkforce, such as cloud hosting and database providers and email delivery services, under contracts that protect the data. If an employer connects an integration (for example Microsoft Teams, Jira or an HR system), data is sent to that service on the employer's instruction. We may disclose data where required by law.

Security

We protect data with encryption in transit, encrypted storage of integration secrets, role-based access control and audit logging. No system is perfectly secure, but we work to protect data and will notify affected customers of a personal data breach as required by law.

Your rights

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal data, to withdraw consent and to raise a grievance. If your data is in BeeWorkforce because of your employer, please contact your employer first; we will help them respond.

Contact

For privacy questions or requests, email hello@beeonline.co.in. We will respond within the time the law requires.

Acceptance

By creating an account or using BeeWorkforce you agree to these terms on behalf of yourself and the organisation you represent. If you don't agree, don't use the service.

Accounts

You are responsible for the accuracy of account information, for keeping sign-in details safe and for activity under your organisation's account. Tell us promptly if you suspect unauthorised access.

Acceptable use

Use BeeWorkforce only for lawful purposes. Monitoring must be carried out in line with applicable law and with appropriate notice to employees. You must not use the service to monitor people outside a working relationship, to harass anyone, to attempt to break its security or to resell it without a partner agreement.

Your responsibilities for employee data

As the employer, you decide what BeeWorkforce collects about your people. You are responsible for informing employees, obtaining any consent the law requires and configuring tracking, screenshots and retention appropriately.

Fees

Paid plans are billed according to your order or the plan you choose, typically per user per billing period, plus applicable taxes such as GST. Fees are due as stated on the invoice. We may change prices with advance notice for future billing periods.

Your data

You own the data you and your people put into BeeWorkforce. We process it only to provide the service, as described in our privacy policy. You can export your data while your account is active.

Availability and changes

We work to keep BeeWorkforce available and reliable, but it may occasionally be unavailable for maintenance or reasons outside our control. We improve the service continuously and may change or retire features; we'll give notice of significant changes that reduce functionality.

Intellectual property

BeeWorkforce, its software and its content belong to Bee Online. We grant you a non-exclusive right to use the service during your subscription. Feedback you share may be used to improve the product.

Limitation of liability

To the extent the law allows, the service is provided as is, and Bee Online is not liable for indirect or consequential losses. Our total liability for any claim is limited to the fees you paid for the service in the twelve months before the claim.

Termination

You can stop using the service at any time. We may suspend or end accounts that breach these terms or don't pay fees. After an account ends, we delete its data within a reasonable period unless the law requires us to keep it.

Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute.